Technology Support Services

The Technology Support Services is located in Building A, Room 106, and provides assistance for IT services such as:

  • Moodle
  • Office 365
  • Student Planning
  • Wireless Access

Logging In

Moodle, Office 365/Email, and Student Planning login credentials are now synced. Students should use their Office 365 email address and password to login to these systems.

Email address = first name initial, last name initial, last four digits of WCC Student ID followed by @my.wilsoncc.edu.
Username = firstname initial, lastname initial, last four digits of WCC Student ID.
Password = First 2 letters of last name (the first letter is capital), 6-digit birthdate (MMDDYY)

Example: John Doe, DOB: 5/24/1978, ID: 0123456
Moodle/Student Planning/Office 365 Email Address: jd3456@my.wilsoncc.edu
Password: Do052478

Computer Hardware and Software Recommendations

Security Awareness

Important Links

On Site Assistance

Visit the Technology Support Services offices for assistance during normal business hours.

Building A Room 106
Monday-Thursday 8:00 – 5:00

Contact Information

Assistance is available during normal business hours by e-mail or phone. Anytime you experience login issues, you can contact our 24 hour support line for assistance with Moodle, Office 365/Email, or Student Planning login issues.

Frequently Reported Issues

Users should log into Moodle using their college issued username and password.

Example: John Doe, DOB: 5/24/1978, ID: 0123456
Moodle Username: jd3456
Password: Do052478

Have you recently reset your password? Password resets can take up to 30 minutes to take effect in Office 365.

Users should login into Office 365/Email using their college issued email address and password.

Example: John Doe, DOB: 5/24/1978, ID: 0123456
Office 365/Email Username: jd3456@my.wilsoncc.edu
Password: Do052478

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Severe Weather Alert

Due to the threat of severe weather, the college will be closed on Friday, September 7, 2023.